Lowongan Kerja Terbaru Acer Indonesia September 2012

PT. ACER INDONESIA, we are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :
Second Level Specialist - MOBILE PHONE
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Job Description

a Analyze and handle all issues which related to mobile phone technical and quality issues in order to support the technical and quality solution in a proper manner and aligned with the prevailing procedure.
a Handle all special case unit problem which can not be solved by engineer that related to technical, product, and quality issue so as to meet customer expectation.
a Escalate all of the special case unit which related to quality issues to Asia Pacific team so as to achieve the compliance level.
a Provide recommended solution to On Site Service regarding special unit case to be repaired in order to meet the agreed level of SLA dan CSI.
a Develop and provide technical training modules as curriculum needed in order to level up engineer and front liner's skills
a Conduct training for product and technical update to engineer and technical group in order to improve their performance so as to support the achievement of department objective
a Perform random testing on RMA unit before sending to local vendor in order to ensure QC process by engineer accurately
a Review and conduct testing on new product in order to ensure the availability of information (specification dan feature ) and general trouble shooting of the new product
a Provide quality report (local and global) to be submitted to Superior for reviewing and decision making process
a Work closely with corporate sales in term of testing on unit, technical support, and unit installation in order to ensure availability of after sales service and brand awareness

Qualification:

a S1 graduated with major Information Technology and minimum GPA 3,0
a Experiences as technical support and handling mobile phone product
a Proficient in maintain and fixing mobile phone
a Good communication and interpersonal skill
a Experience in conducting training will be advantages
a Willing to work at night, as per the requirement
a Excellent customer service

If you meet the qualification, please send your resume with recent photograph, current
and expected salary, to :

hrd--at--acer.co.id
Expired : 29 September 2012//urgently-required.blogspot.com/feeds/posts/default

Lowongan Kerja Terbaru Acer Indonesia September 2012 via urgently-required